post

Find The Meaningful Patterns In Your Business And Act On Them!

There have been a number of reports recently that Americans are the hardest working people on the planet. Based on the people I know and work with, I cannot argue with that observation. But I wonder what we all miss as we have our heads down, working hard, getting things done to move on to more things to get done. No, this blog is not about work/life balance. That important topic will come in a later entry. This one is about lifting up your head, stepping back and analyzing the patterns of your business.Some of the results of that analysis could yield better work/life balance, but not yet.

You know about the 80/20 rule, right? Do 80% of your profits come from 20% of your customers? If so, how much more successful would your company be if it focused all its efforts on gaining more customers like the 20%. What percent of your people produce the majority of the results? What would the impact on your business be if you focused your hiring and recruiting on the people who produce the majority of the results? And, are the people not producing the majority of the results in the right jobs? What additional benefits would the business get from getting those people working to their strengths if that move is practical? If you have a heavy reliance on technology, do the majority of your technology failures occur in a minority of your devices and programs? The point is to avoid our natural tendency to do two things: take things as they happen and assume that they all are of equal importance. Look at the drivers of your business and drill into the measurements of them. Then find the patterns that are clues to improvements.